Description
We're seeking a Strategic Account Manager to join our team based in the Netherlands. This role involves extensive travel within the Netherlands, targeting multinational/international accounts to gain global exposure. It presents an exhilarating opportunity to exert a substantial influence in the industry.
What You Will Be Doing:
Develop assigned international accounts
Own, manage and develop the relationship with your assigned accounts, ensuring sales targets are met, including share of wallet growth. Build resilient, supportive and deep relationships across all levels of your client's organization. This includes managing existing clients and developing new ones. Personally negotiate and close all key contracts and business opportunities. Create a virtual team to support the development of increased sales, such as completing RFIs, 'win rooms' etc. Review sales performance and account business with the Regional Director during bi-weekly 1:1 meetings. Conduct scheduled weekly face-to-face sales calls (discussing customer business issues, Steelcase insights or product and solution positioning). Develop and implement strategic account and opportunity plans
Develop account strategy and opportunity/project plan, including aspirations, sales targets, key corporate products and other activities to increase share of wallet. Accountable and measured against sales targets and results within the EMEA strategy. Effectively manage and lead account team members on activities and client engagements. Leverage input and resources from Steelcase specialists. Effectively utilize Relay Teams to secure business with accounts and opportunities. Engage the Strategic Support Team to support the execution of account and opportunity plans. Conduct regular (quarterly) business reviews with your accounts. Lead and own the planning and execution of strategy in collaboration with your account team (Steelcase specialists). Leverage insights and execute plays to differentiate Steelcase and create opportunities within accounts. Consistently leverage the use of CRM (SF) to manage performance and communicate with the team. Manage funnel, enable Steelcase team, and relay collaboration on accounts and opportunities. Leverage insights and execute plays to differentiate Steelcase and create opportunities within accounts. Act as a captain of an extended Steelcase team within the EMEA region, sharing best practices and account knowledge within the larger SAM team. Who You Are:
Minimum of 3 years of strategic corporate account experience Proven track record of winning new multi million € accounts. Proven account management skills, including strategy development and stakeholder maps Ability to build long-term working relationships with multiple functions within the client organization (Purchasing, Facilities Management, General Management etc.), specifiers (Architects and Designers - A&D), marketing and product experts and other relevant partners and distributors as part of a complex sales approach. Proficient use of IT support tools such as CRM, Outlook calendars, tablets, smartphones and comfortable interaction via webinars, live video applications, virtual meeting tools, business applications. Autonomy, adaptability, commitment, teamwork, and collaborative skills are highly valued. Outstanding written and oral presentation skills. Strong organizational and time management skills. Degree and/or business qualification preferred. Excellent communication skills, both written and oral, in English and Dutch.
Who We Are:
Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.
Why People Choose to Work with Us:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
Our Approach to Hybrid Work: At Steelcase, we have always believed that the office is our best place to work. Our workplace is designed to foster collaboration and engagement, providing employees with a space to do meaningful work that drives results. Levels of flexibility vary by role and team, and employees and their leader need to align on expectations of flexibility.
What Matters to Us:
More than qualifications, we're looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at .
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years. If you're interested in Steelcase, but this isn't the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.
